Design and write a business plan
Are you in the process of starting a new, small business in
South Africa or would you like to throw around a few ideas that could relate to
a newly-established business to see if you can improve or revise things? If so,
this blog could be for you.
With very wide differences in histories, cultures, economies
and types of businesses in almost every country, business plans differ greatly.
The entrepreneurs to whom the present plan is directed could also have quite
specific needs that differ from those of others. The following suggestions should
therefore be seen as a broad guide to writing a business plan.
A small business in operation |
Executive summary
Write a
brief overview of your proposed business. What is the vision? Explain in broad
terms what products and services you will provide. What type of business is it?
What will you sell, and/or how will you serve your clients or customers? How
will your company provide and monitor quality and efficiency, and what gives
you an edge over the opposition? Make it catchy and interesting. Keep it
simple. Detail can follow.
Business objectives
What are
your five or six main business objectives, and how do you intend to ensure that
they are clear and achievable? How is ongoing quality to be ensured? How have you created criteria (instruments
for evaluation) from the objectives to ensure quality and effective operation?
How will you exceed expectations?
Business concepts and methods used to achieve the objectives
How will
your objectives be achieved in practice? Will your business be product-based,
or relate to the provision of services? Is your business structured correctly within
its appropriate legal framework? What buildings and staff will be needed? Also
consider such practicalities as equipment, supply sources, labour issues and
capital outlay.
Research
Has research been done into laws, regulations, constraints and rules that
apply to the business? Has a plan of action been devised that provides a
sequence of strategic activities to be completed? Will the plan of action
ensure that all rules and regulations are complied with? Is the business
registered with all necessary bodies? What precautions need to be taken to
assure protection of the environment? What precautions need to be taken to
comply with occupational health and safety laws?
Are your
employment practices fair?
Products and services
Has
research been done into markets and products or services? What is the specific
range of products and/or services? How will you “package” them to make them
most appealing? How will you ensure smooth delivery, storage and distribution,
and after-sales services? How will patents be registered and protected, and how
will you build a quality brand identity?
Marketing plan
Is there a
sustainable market for your envisioned product? Have you researched it to
ensure a clear picture? Who is (or are) the exact target(s)? What is the
potential for growth? What trends are evident? Where are the outlets located geographically?
Are seasonal strategies needed? What are the best channels for marketing? What
is the structure of pricing? Who will do the marketing? What capacity does the
competition have? How can you compete best?
SWOT analysis
What are
your Company’s strengths and weaknesses, opportunities and threats?
What is
needed in the short and long term, and what expansion of resources will be
needed? Do you need premises, owned or rented, and what staff are required?
What training and development is needed? What systems and controls will be
needed, including contracts and operation manuals? How will good communication
be ensured, with effective use of technology?
Budgets and financial plan
What
budgets will be needed, and what financial resources are available? How are
they to be best used? How will capital expenditure be financed? What financial
procedures and rules are required to ensure optimal income, cash flow,
financing and reserves? How will financial security be ensured, with correct,
approved procedures in accordance with the business type? Will additional
training be required?
Staff structure and organogram
What
staffing is required? What resources are readily available to ensure
sustainable operation? Who will do what duties? What further training is needed,
especially where services are offered?
Environmental impact assessment
How will any impact
on the environment be avoided or softened? What costs are likely to be incurred
in achieving compliance?
Monitoring
Has a monitoring system been put in
place to ensure that the achievement of objectives is monitored and reported,
with a feedback and action loop??
Pre-opening
checklist
Has a business plan been completed?
Is the company registered with the appropriate, legal authorities?
Is it fully compliant with their regulations?
Is the name acceptable?
Are brands and logos registered?
Is registration complete with the industry association?
Are venues and equipment in order?
Are staff roles and contracts in place?
Is there sufficient budgeted capital, and are bank accounts available?
Are budgetary and financial security controls in place?
Are standard working procedures written down and available to staff?
Has sufficient marketing been done?
Are product/quality quality checks in place?
Are tax requirements met?
Are telephones faxes and email services available?
Are documents, letterheads and stationery in order?
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